R.U.Ready Electronics Ltd. P.O. Box 10, Inverary, Ontario, K0H 1X0 Canada Tel: 613-353-1911 Fax: 613-353-2003
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Privacy and Security
R.U.Ready Electronics Ltd. believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties. R. U. Ready Electronics Ltd. will not willfully disclose any individually identifiable information about its users to any third party.
Warranty
Our Timer Line is fully warranted to the original purchaser against any defects for one year from the date of purchase from any approved dealer of our products. This warranty does not cover physical damage and will be voided if any attempt has been made to remove the sealed covers on any of our products. Except as provided herein, we make no express warranties and any implied warranty of merchantability or fitness for a particular purpose is limited in its duration to the duration of the written warranty set forth herein. Except as provided herein, we shall have no liability or responsibility to the purchaser or any other person or entity with respect to any liability, loss or damages caused or alleged to be directly or indirectly by use of this product, including, but not limited to, any incidental or consequential damages. Some states or countries do not allow the limitation or exclusion of incidental or consequential damages or limitations on the length of implied warranties; therefore, the aforesaid limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Repairs
If you have a problem with one of our products please call or email us with your concerns. We will diagnose your problem, and direct you on how to get your service requirements handled. Should your product need attention that can not be solved after you contact us and to assure prompt repair, package the unit is a secure container.
(Outside of Canada) mark the container CANADIAN GOODS RETURNING FOR REPAIR "NCV" TARRIFF NUMBER 9813000097 in plain view, and return the defective unit postage paid to:
R.U. Ready Electronics Ltd.
P.O. Box 10 Inverary
Ontario, K0H 1X0
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Toll Free US and Canada 1-877-847-7333
Returns
We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email or phone, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To obtain a Return Authorization or follow-up on the status of your return, please contact us at jack@ruready.com or call Toll Free USA and Canada 1-877-847-7333 or Internationally 1-613-353-1911.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.